REFUND & Cancellation
These Terms and Conditions govern your use of our fitness program and your relationship with HYPERTROPH (“we”, “us” or “Hypertroph”). Please read these terms carefully as they affect your rights and liabilities under the law.
Hypertroph, its employees, agents or representatives is not engaged in rendering medical advice. Hypertroph, its employees, agents or representatives do not hold themselves out as qualified to do so.
We strongly recommend that you seek professional medical advice before embarking on any diet or exercise program.
1. Refund & Cancellation Policy
The fees for our products and services will be clearly communicated to you before your program starts.
All programs are non-refundable, except the 6-month coaching plan and the 6 months Legacy plan, which come with a 30-day money-back guarantee under the conditions below.
2. 30-Day Money-Back Guarantee (6-month coaching and 6 months Legacy only)
- Request your refund within 30 days of your coaching start date by emailing hypertroph.business@gmail.com.
- You must have followed your plan and logged your meals and workouts on the FitnessOS app consistently (at least 80% compliance on a week-to-week basis).
- If you've put in the honest work as per the plans and still want to discontinue, you can ask for a refund.
- We deduct ₹5,000 on the 6-month coaching plan (net refund ₹40,000) and ₹10,000 on the 6 months Legacy plan (net refund ₹90,000), to cover transaction, server and maintenance costs. Refunds are transferred to an Indian bank account only.
- Refunds are processed within 7 working days of approval.
- Once a refund is processed, your coaching and FitnessOS access end.
3. How to contact us
Email: hypertroph.business@gmail.com
If you do not agree to these Terms of Use, please do not register as a member, use the Website, or purchase any of our Products or Services.
